General inquiries

For questions about Uboha services, account administration, pricing, or partnerships, please contact our support team. All communications are handled with strict confidentiality and professional integrity.

• Email: [email protected] — Primary channel for general questions and information requests.
• Response expectations: initial acknowledgment within 4 business hours; substantive reply within 1–2 business days.
• Business hours: Monday–Friday, 9:00–17:00 local time, excluding public holidays.

Developer submissions

Uboha welcomes technical proposals, API collaborations, and SDK contributions. To enable a prompt and productive review, please provide materials that align with our submission guidelines.

• Primary contact: [email protected] with the subject line “Developer Submission — [Title]”.
• Required materials: project overview, technical requirements, integration points, security and privacy considerations, and sample data or references.
• Evaluation timeline: acknowledgment within 1–3 business days; a dedicated reviewer will coordinate the next steps.
• Notes: include any regulatory or compliance constraints that may affect the review.

Response times

Uboha maintains clear, predictable timelines to ensure accountability in every engagement.

General inquiries

Acknowledgment within 4 business hours; substantive response within 1–2 business days.

Developer submissions

Acknowledgment within 1–3 business days; assignment to a dedicated reviewer and ongoing updates as the review progresses.

Escalations

Mark the message as High Priority in the subject line to escalate internally within the same business day when applicable.